Our goal is to connect talented customer service professionals with customer-centic organisations. As specialists in contact centre recruitment, CX and customer transformation projects, we aim to be an extension of your business. 

Our excellent reputation sets us apart from our competitors, not only for our extensive network of experienced talent but our ability to really get to know your business and company culture, ensuring we place talent whose professional career goals and personal values align with your brand. We believe in quality and all the candidates we submit have been thoroughly screened, interviewed and assessed to completely meet the requirements of the job role being recruited.

We use a combination of strategies to attract top talent including;

• Our extensive industry network (professional and personal)
• Candidate referrals
• Our advanced, interactive database
• Multiple social media platforms Comprehensive advertising strategies
• Our value add industry networking events and training sessions

Our rates are highly competitive and our free replacement guarantee* ensures peace of mind for your business. 

* Contact us for our full Terms of Business.

The additional value we can add to your CX Strategy:

Executive Search across all three sectors

• Senior, Specialist, Technical or Executive placements
• Project Managers, Change Managers, Business Analysts & Project Trainers
• Retained Assignments
• Management Consultants, Senior Operational Roles, Customer Experience and Leadership Roles

Assessment Centre

• We provide volume Assessment Centre design and delivery. Enabling you to assess and compare a group of candidates across a range of competencies to ensure your talent selection is perfectly matched to your organizational needs.

Job description compilation

• We can assist in compiling Job Descriptions for various positions within your organisation, thus ensuring a professional look and feel for your brand. Enabling new employees know exactly what their position will entail.

Onboarding

• We can assist your leaders with onboarding procedures and advice to ensure your new recruits get off to positive start.

Contract advice

• We can provide assistance with construction of employee contracts, inclusions, layout and design.

Networking events

• We regularly run networking events for both clients and candidates to add value and make connections between like-minded individuals.

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