What’s your background and experience in the industry?

With 15 years of experience spanning diverse talent delivery models and industry sectors, I bring a strategic and consultative approach to talent acquisition. I’ve led teams across transactional, MSP, and RPO functions throughout ANZ, always with a focus on elevating engagement, building best-practice frameworks, and driving continuous innovation in every conversation.

What excites you about working with Tenacity CX?

Joining Tenacity CX / TCX Consult offers a unique opportunity to collaborate with some of the most recognised leaders in the Contact Centre and CX space. It’s an exciting challenge to contribute to a well-established, highly credentialed recruitment firm while helping expand its consulting capabilities through TCX Consult. The blend of industry expertise, a strong client base, and the potential to shape future talent strategies makes this an incredible career move.

What’s one piece of career advice you swear by?

"Let it go. Never ruin a good day by thinking about a bad yesterday."

If you could have lunch with any historical figure, who would it be and why?

As a true sports fanatic, I’d love to have lunch with Muhammad Ali. Beyond his revolutionary fighting style, unmatched psychological tactics, and electrifying showmanship, Ali’s legacy extends far beyond the ring. His stance on social and political issues reshaped modern sports, and his influence on athletes today remains undeniable.

What’s a fun fact about you that most people don’t know?

I have a love for adrenaline-fueled experiences! I’ve skydived, hang-glided, taken a military air-combat flight, dived with great white sharks, and even braved the Running of the Bulls in Pamplona—four times! There’s nothing quite like the thrill of stepping into the unknown and feeling your heart skip a beat (or two)!

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